Help ~ FAQ
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chevron_rightWhere can I volunteer my time or services? (Always needed, and appreciated!) Contact the HOA BOD using the form under the ABOUT menu above.We look forward to your help in Making Life Good In CameronWood!
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chevron_rightReport a street light issue (not working, covered by vegetation, etc). Report the address/area of the light here:https://salor-web.duke-energy.app/#/home/map/ncsc/DEC
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chevron_rightWhen is garbage/recycle/yard waste/bulk pick-up? Curbside garbage and yard waste collection is weekly on Wednesdays.Recycle pick-up is every other week.Recycle schedule and trash pick-up: http://curbit.charmeck.orgRollout cans should be placed at the curb (and away from your mailbox) no earlier than dusk on Tuesday and should be removed from the curb by dusk on Wednesday. Garbage cans that are left on the street make it difficult for postal workers and delivery trucks.They are also unsightly and greatly decrease community curb appeal. During the rest of the week, the cans should not be visible from the street. Please put them out of sight from the street and from your next-door neighbors.
Questions or need a replacement can? Call 311, 704-336-2673, or go to http://curbit.charmeck.org. -
chevron_rightWho do I call if I'm going to be digging around my house? To avoid disruption of your or your neighbor's utilities, call or submit through the website a request for utility marking as the first step in any outdoor digging project. Dial 811 or 1-800-632-4949, https://nc811.org/
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chevron_rightCW mailbox post and mailbox replacement program. Cameron Wood Homeowners Association Mailbox Program - Updated July 28, 2023After extensive research and study, it was decided to improve the appearance of the community by reducing the wide variety of mailbox posts and mailboxes used within Cameron Wood. Standardized mailbox posts and mailboxes are generally considered by real estate agents and prospective buyers to be a valuable asset for maintaining strong property values.Cameron Wood’s HOA Board of Directors has approved the following replacement mail posts and mailboxes from Carolina Mailboxes, Inc.These are the only two mailbox posts/mailboxes that may be used to replace any mailbox post/mailbox in the community. Installation is also available for a reasonable fee.You may view (links above) and purchase these mailboxes at Carolina Mailboxes, Inc, cmb@carolinamailboxes.com, 704-334-3393.
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chevron_rightReport these crimes on-line: Theft from Vehicle, Stolen Property, Damage to Property, Communicating Threats, Harassing Phone Calls, Lost Passport or Driver's License Please report these crimes, no matter how small. The amount of reported crime affects the number of patrols in the area.-Theft from Vehicle,-Stolen Property,-Damage to Property,-Communicating Threats,-Harassing Phone Calls,-Lost Passport or Driver's LicenseOn-line crime reporting link: https://www.charlottenc.gov/cmpd/ePolicing-Resources/Report-A-Crime-OnlineInformation about Non-Emergency Police Services: https://www.charlottenc.gov/cmpd/ePolicing-Resources/Non-Emergency-Police-Services-Theft from Storage/Utility Shed, or Detached Garage
-Financial Identity Fraud
-Fraud
-Indecent Exposure
-Simple Assault (Non Domestic Violence related)
-Someone you know took your vehicle
-Receipt of a worthless Check over $2000.00
-Add information to an existing reportIf you need police officer, fire or medic to respond to your location call 9-1-1 -
chevron_rightWho do I contact about loud noise levels? (City Ordinance) Enforcement of the noise ordinance is shared by the Charlotte-Mecklenburg Police Department (CMPD) and the Housing & Neighborhood Services Department's code enforcement division.Call the non-emergency hotline at 3-1-1 and ask for the CMPD Non-Emergency Police Services. Call 9-1-1 if there is a crime in progress, or a suspect is on the scene.Officers will monitor noise levels and decide if there is a violation. A $100 fine can be issued after the first violation.City of Charlotte Noise Ordinance: https://www.charlottenc.gov/Content-search?dlv_OC%20CL%20City%20Site%20Search=(keyword=noise%20ordinance)Information about Non-Emergency Police Service: https://www.charlottenc.gov/cmpd/ePolicing-Resources/Non-Emergency-Police-Services
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chevron_rightHow do I contact the city/county for questions, requests, services? Charlotte Mecklenburg 3-1-1 (Telephone and Online): Want to report a city code violation, have your garbage cart repaired, or request sidewalk repair? CharMeck 311's new online request system allows you to do just that. Over 20 service requests are available at your fingertips.Telephone hours for 3-1-1: Monday through Friday from 7 a.m. – 7 p.m.Residents can submit service requests online, via live chat, here: https://servicerequest.charlottenc.gov/service or on the CLT+ app. You can access 311 outside of Charlotte and Mecklenburg County by calling 704.336.7600.More information: https://www.charlottenc.gov/Help311
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Cameron Wood Swim & Racquet Club and Clubhouse
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chevron_rightHow do I join the CW Swim & Racquet Club? For details on how to join the beautiful Cameron Wood Swim & Racquet Club, visit their website: https://cwsrc.org/
Contact: CWSRclub@gmail.com -
chevron_rightHow do I rent the Cameron Wood Clubhouse? Please visit the CW Swim & Racquest Club website for details on renting the beautiful Cameron Wood Clubhouse:Cameron Wood Clubhouse Rental > https://cwsrc.wildapricot.org/page-649075Check the CW S&R Club calendar for availability: https://cwsrc.wildapricot.org/page-1376721
Home Owners Association Management
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chevron_rightWhy do we have two HOA websites? Real Manage, our current management company, is the keeper of all of our personal financial information. In order to keep this information secure, they house and maintain it on their website. Registering on the Real Manage Resident Portal at http://resident.ciranet.com/ will enable you to view: Forms, Governing Documents, Meeting Minutes, Monthly Financials, Resident Information.
Make sure to create a profile at these two places:
1) Our HOA management company, Real Manage so that you don't miss important communication via email, access important documents, make payments, and report any issues.
2) Cameronwood.com (this site), so that you have access to all areas of the neighborhood website, and be sure to be included in our e-newsletter.
Remember to review your profile on both sites to ensure your information is up-to-date. -
chevron_rightI have a question that's not answered here. Please reach out to us using the contact form or call the Real Manage Customer Service Line at 1-866-473-2573. Our Community ID is CAMWOOD for reference.