CW FAQs

Where can I volunteer my time or services? (Always needed, and appreciated!)

Contact the HOA BOD using the form under the ABOUT menu above.

We look forward to your help in Making Life Good In CameronWood!
Report a street light issue (not working, covered by vegetation, etc).

Report the address/area of the light here:https://salor-web.duke-energy.app/#/home/map/ncsc/DEC
When is garbage/recycle/yard waste/bulk pick-up?

Curbside garbage and yard waste collection is weekly on Wednesdays.

Recycle pick-up is every other week.

Recycle schedule and trash pick-up: http://curbit.charmeck.org

Rollout cans should be placed at the curb (and away from your mailbox) no earlier than dusk on Tuesday and should be removed from the curb by dusk on Wednesday. Garbage cans that are left on the street make it difficult for postal workers and delivery trucks.

They are also unsightly and greatly decrease community curb appeal. During the rest of the week, the cans should not be visible from the street. Please put them out of sight from the street and from your next-door neighbors.

Questions or need a replacement can? Call 311, 704-336-2673, or go to http://curbit.charmeck.org.
Who do I call if I'm going to be digging around my house?

To avoid disruption of your or your neighbor's utilities, call or submit through the website a request for utility marking as the first step in any outdoor digging project. Dial 811 or 1-800-632-4949, https://nc811.org/
CW mailbox post and mailbox replacement program.

Cameron Wood Homeowners Association Mailbox Program - Updated July 28, 2023

After extensive research and study, it was decided to improve the appearance of the community by reducing the wide variety of mailbox posts and mailboxes used within Cameron Wood. Standardized mailbox posts and mailboxes are generally considered by real estate agents and prospective buyers to be a valuable asset for maintaining strong property values.

Cameron Wood’s HOA Board of Directors has approved the following replacement mail posts and mailboxes from Carolina Mailboxes, Inc.

The program includes two mailbox posts and mailbox options: 1) Somerset, and 2) Wendover.

These are the only two mailbox posts/mailboxes that may be used to replace any mailbox post/mailbox in the community. Installation is also available for a reasonable fee.

You may view (links above) and purchase these mailboxes at Carolina Mailboxes, Inc, cmb@carolinamailboxes.com, 704-334-3393.
Report these crimes on-line: Theft from Vehicle, Stolen Property, Damage to Property, Communicating Threats, Harassing Phone Calls, Lost Passport or Driver's License

Please report these crimes, no matter how small. The amount of reported crime affects the number of patrols in the area.

-Theft from Vehicle,

-Stolen Property,

-Damage to Property,

-Communicating Threats,

-Harassing Phone Calls,

-Lost Passport or Driver's License

On-line crime reporting link: https://www.charlottenc.gov/cmpd/ePolicing-Resources/Report-A-Crime-Online

Information about Non-Emergency Police Services: https://www.charlottenc.gov/cmpd/ePolicing-Resources/Non-Emergency-Police-Services

-Theft from Storage/Utility Shed, or Detached Garage
-Financial Identity Fraud
-Fraud
-Indecent Exposure
-Simple Assault (Non Domestic Violence related)
-Someone you know took your vehicle
-Receipt of a worthless Check over $2000.00
-Add information to an existing report

If you need police officer, fire or medic to respond to your location call 9-1-1
Who do I contact about loud noise levels? (City Ordinance)

Enforcement of the noise ordinance is shared by the Charlotte-Mecklenburg Police Department (CMPD) and the Housing & Neighborhood Services Department's code enforcement division.

Call the non-emergency hotline at 3-1-1 and ask for the CMPD Non-Emergency Police Services. Call 9-1-1 if there is a crime in progress, or a suspect is on the scene.

Officers will monitor noise levels and decide if there is a violation. A $100 fine can be issued after the first violation.

City of Charlotte Noise Ordinance: https://www.charlottenc.gov/Content-search?dlv_OC%20CL%20City%20Site%20Search=(keyword=noise%20ordinance)

Information about Non-Emergency Police Service: https://www.charlottenc.gov/cmpd/ePolicing-Resources/Non-Emergency-Police-Services
How do I contact the city/county for questions, requests, services?

Charlotte Mecklenburg 3-1-1 (Telephone and Online): Want to report a city code violation, have your garbage cart repaired, or request sidewalk repair? CharMeck 311's new online request system allows you to do just that. Over 20 service requests are available at your fingertips.

Telephone hours for 3-1-1: Monday through Friday from 7 a.m. – 7 p.m.

Residents can submit service requests online, via live chat, here: https://servicerequest.charlottenc.gov/service or on the CLT+ app. You can access 311 outside of Charlotte and Mecklenburg County by calling 704.336.7600.

More information: https://www.charlottenc.gov/Help311
I have a suggestion for a FAQ.

Great! Send an email with your question suggestion here to the website.

Cameron Wood Swim & Racquet Club and Clubhouse

How do I join the CW Swim & Racquet Club?

For details on how to join the beautiful Cameron Wood Swim & Racquet Club, visit their website: https://cwsrc.org/

Contact: CWSRclub@gmail.com
How do I rent the Cameron Wood Clubhouse?

Please visit the CW Swim & Racquest Club website for details on renting the beautiful Cameron Wood Clubhouse:

Cameron Wood Clubhouse Rental > https://cwsrc.wildapricot.org/page-649075

Check the CW S&R Club calendar for availability: https://cwsrc.wildapricot.org/page-1376721

Home Owners Association Management

Why do we have two HOA websites?

Real Manage, our current management company, is the keeper of all of our personal financial information. In order to keep this information secure, they house and maintain it on their website. Registering on the Real Manage Resident Portal at http://resident.ciranet.com/ will enable you to view: Forms, Governing Documents, Meeting Minutes, Monthly Financials, Resident Information.

Make sure to create a profile at these two places:
1) Our HOA management company, Real Manage so that you don't miss important communication via email, access important documents, make payments, and report any issues.
2) Cameronwood.com (this site), so that you have access to all areas of the neighborhood website, and be sure to be included in our e-newsletter.

Remember to review your profile on both sites to ensure your information is up-to-date.
Where can I get the myHOA app for my mobile phone? (Updated)

Yes, there is an app for that!

You will be able to make payments, view your account, and access community information all in one place.

Click here for the download link
Where can I find our neighborhood Covenants and By-Laws? (Updated)

You can find links to Cameron Wood's Covenants & By-Laws here: Covenants & By-Laws
Where can I find the CW HOA Financials? (Updated)
You must be a registered CW resident on the Real Manage website to view CW HOA Financials.

CW residents can register here under the resident tab: https://ciranet.com/
1. Click "Don't have an account?" below the login.
2. Create Account
  - Enter your Account Number, Check Digit, Email, and a Password. Then click “Next”.
  - *Your Account Number is available on your last Annual Assessment Bill.
  - You will be taken to a screen to set the ‘Portal Account Name.’ The options will be the owners of record or Other.
  - Then click ‘Next’ again. Communication Preferences - You will be directed to the ‘Email Communication Options’. You can select to
    receive various notifications via email versus mail. Move on to ‘Next’ once more and select your Text
    Communication preference; should this screen appear, then click ‘Next’.
  - Activate Account - Check your email for a message titled “CiraNet Portal Registration.” Click the link in the email
    to activate your account and return to the login page.
  - Log In - Use your email and the password you created to log in
If you have any questions, need assistance, or are experiencing any difficulties, please do not hesitate to contact Real Manage directly:

Toll-Free Phone: 866-473-2573
Hours: Monday–Friday, 7:30 AM – 7:00 PM (Central Time)
Email: camwood@ciramail.com

Once you are registered and you are on your resident dashboard, click on My Community on the left side of the page; then Documents, then Financial Reports

Why two separate neighborhood websites?

Real Manage, our HOA management company, is the keeper of all of our personal financial information. In order to keep this information secure, they house and maintain it on their website.

Registering on the management's website will enable you to view: Forms, Governing Documents, Meeting Minutes, Monthly Financials, Resident Information.

Make sure to create a profile at these two places:

1) Our HOA management company, Real Manage so that you don't miss important communication via email, access important documents, make payments, and report any issues.
2) Cameronwood.com (this site) is managed by the communications committee & Volunteer Board, so that you have access to all areas of the neighborhood & up-to-date local information.
I have a question that's not answered here.

Please reach out to us using the contact form or call the Real Manage Customer Service Line at 1-866-473-2573. Our Community ID is CAMWOOD for reference.

Help ~ FAQ